More than a year after Tropical Storm Ida flooded communities across New Jersey, thousands of families are still working through the recovery process. Many got short-term emergency aid from the Federal Emergency Management Agency in the immediate aftermath of the storm, but opens in a new windowjust a fraction of eligible victims have received long-term aid offered by the agency.

Karen Yi, a reporter covering New Jersey for WNYC and Gothamist, found a disconnect between the federal agency and the people it’s meant to help. She discusses the impact on families missing out on that money.